Ready at hand, there when it’s needed on-site by the service technician – that’s the mission of TKE’s fully digitalised Spare Parts Business Centers. Making use of automation, robotics, smart data analytics and AI, they shorten the supply chain by 30% and drastically reduce pickup trips by service technicians while supplying TKE organisations in multiple countries with OEM and 3rd party parts. The latest SPBC was established in 2025 at the Product Competence Center in Esslingen.
A future-ready logistics ecosystem
The Spare Parts Business Center at a glance
6,600 m²
20,000 parts
30% shorter supply chain
70% faster picking time
Two intelligent high-speed robots pick high-turnover goods faster than any human
AI
Latest Technology Standards for data analytics, automation & inventory
OTC
“On-time and completed” is the key performance indicator at all of TKEs Spare Parts Business Centers. Naturally, the real-time current OTC data is on display at the SPBC shopfloor.
#2
Esslingen is already our 2nd SPBC in Europe. The first one opened in 2020 in San Fernando, Spain.
90%
repair success rate at the first visit is the goal for TKE in central and northern Europe with the new SBPC