TK Elevator is organised through a network of regional service branches, supported by a wide team of experienced elevator and escalator service technicians. Each branch focuses on its surrounding area, ensuring fast response times. Together, this structure creates a comprehensive service network that delivers reliable support wherever it is needed.
Our service network.
Always close to you.
Competence and proximity are determining factors when elevator and escalator owners choose their service company. We know that for many of our customers, especially small businesses and residential property owners, this factor is crucial: being able to rely on a familiar face who knows your area inside out and is there to help you.
Globally present, locally rooted.
With TK Elevator as their trusted service partner, our customers always can rely on having a single point of contact in their region who knows what’s going on with their elevator or escalator and is there to assist them personally.
We make it easy to make TKE your No. 1 service partner. Scan the QR code, visit your local TKE web presence and learn how to #switchtoTKE in just 3 simple steps!
Always on the move to
keep you in motion
Our service technicians are constantly out on the road with their vehicles stocked with frequently required spare parts attuned to their local maintenance portfolio. Fully digitally equipped with smart devices and our proprietary applications, they’re connected 24/7 to the dispatching team, our unique ITS support network and the TKE smart maintenance MAX cloud.
Best-trained lift engineers
In-house education and global knowledge transfer through our ITS centres are the pillars of TK Elevator’s high service quality. Our lift engineers know their craft – and they know where to get instant support, too.
Proprietary digital tools
Our technicians are digitally supported via their smart devices, receiving dispatch orders and creating work reports. Plus, they use our own powerful diagnostic tools that can directly tap into various controllers.
Optimum spare parts logistics
We keep frequently required spare parts in stock or even with technicians in their vehicles. Additionally, our smart warehouses optimise the short-term availability of both TK Elevator and multi-brand parts.
