Smart Maintenance

Prevent. Predict. Relax.

Smart Maintenance reduces equipment downtime by up to 50%, protecting your tenants’ experience and your building’s reputation. Using our IoT platform, MAX continuously collects data about your elevator systems and sends it to the cloud, where it is analyzed and compared with data from hundreds of thousands of MAX-connected elevators and escalators worldwide. The resulting algorithms empower our technicians to act swiftly, accurately, and preemptively, often fixing issues before a fault develops.

Choose a package that fits your needs

Whether you’re a property manager or a building owner, you’ll experience peace of mind by gaining access to real-time elevator data, performance statistics and notifications. If an elevator shuts down, you’ll often know about it before tenants. It’s all about the data. Choose the monthly package that works best for you to better enjoy:

Greater transparency, with real-time elevator status information, data, and insights

Fewer breakdowns, as we take preemptive action to prevent them

Faster service without needing to contact us, giving you greater peace of mind

Better elevator efficiency and durability

Powerful tools for improved building management

Our Customer Portal is your digital gateway to effective elevator performance management. With your personal login, you can manage your account, place service and maintenance requests, obtain unit operational services and service ticket tracking and sign up for email notifications to keep you updated on progress. For easier tracking, you can also download reports on your service and maintenance history.

Our Mobile App puts real-time elevator performance data at your fingertips. Functionalities include service requests at the touch of a button, a birds-eye view of all units in your portfolio, current traffic statistics and immediate push notifications when your elevator shuts down, returns to service, or receives preventive maintenance.

Discover how you benefit from MAX

Scan the QR code and discover MAX’s benefits
interactively.