YOUR SERVICE PARTNER: ALWAYS THERE

Whatever your commercial operation, you need an escalator that is installed on schedule and, once running, ensures people can get where they want to go quickly and effortlessly. Our installation expertise will make sure your velino starts operating on time. Our technical and service support will keep it running smoothly from then on.

Ensuring continuous people flow

On-schedule installation

Our expertise in planning and project management, the vigorous process we employ to select suitable installation teams, and the regular training all our personnel go through are the reasons why we can deliver installation on time – anywhere in the world and in any kind of commercial building.

Maximising escalator uptime

Our service goal is quite simple: maximise your escalator uptime. When you need support, our highly trained service technicians will be quickly on hand with the right spare parts and know-how to ensure your velino stays running smoothly or is back operating again in the shortest possible time.

Tailor-made service packages

Choose from a variety of service and maintenance packages ranging from basic maintenance to EN 13015 through to comprehensive support. As our service technicians are all specialists in specific application areas, we work closely with you to understand your needs and come up with a customised service concept. That will not only enable you to meet your reliability and safety goals but also give you cost transparency and budget security.