How TKE will service your EOX Renew

Over 25,000 service technicians across 1000 branches worldwide give us the benefit of learning from experience and expertise on a volume scale, while delivering the advantages as locally as possible. Your EOX Renew will always be serviced by a trusted technician familiar with your building, closely supported by one of our branches near your location, and backed by a global network of service experts and state-of-the-art digital tools.

Trained experts and the power of the cloud

Our technicians undergo rigorous technical and safety training to make sure they can keep your elevators running reliably and safely. And they’re ably assisted with advanced troubleshooting diagnostics made possible by our cloud-based maintenance solutions.
What’s more, EOX Renew’s smart sensors calculate the remaining lifetime of its components and schedules maintenance visits in advance, thus reducing unplanned elevator downtime. In the event that something needs to be replaced, we help keep inconvenience down to a minimum thanks to our robust spare parts availability.
We believe that we can deliver the best value for you – but you don’t just need to take our word for it. With EOX Renew, you can check on the status and performance data of our elevator via your very own customer portal.* Whether it’s information on the number of trips taken, accurate energy consumption reports, or when our service technician last paid a visit, it’s all available at your fingertips.

* Note: availability and scope of features and services may vary depending on country of residence.